I’ve had my Timbuk2 bag for well over 10 years now. I called it my “superman bag” because it was red and blue with the yellow logo. That bag has traveled with me all over the U.S. and Asia. It’s well-made, but some of the materials were dying, so I figured I’d drop it off at the store to see what they could do about it. And then they lost my bag! My heart sank a little, but the 2 guys at the factory (I forgot their names) were awesome. They helped me customize a brand new bag (good thing they had the same fabric available as my old bag!) and sent it right over.
So here’s my new
boring inconspicuous brown bag:
In case anyone’s wondering, here’s how I carry my photography gear:
I have a Tenba insert (wow, the price has gone up since I bought it) which I just stick into the bag to hold everything. I like this set up because it doesn’t look like I have a camera bag, although carrying everything with one strap might not be the best for my back issues.
I’m proud of my bag and the fact that it was handmade right here in San Francisco. Oh, they have a blog too.
Great story with a nice ending. Good to know there are companies that do the right thing. Enjoy your new bag!